What Karaa’s electric bike warranty actually covers

Every Karaa kit carries a warranty on the motor for 10,000 km and on the battery for 500 charge cycles, whichever comes first. For a rider covering 20 to 30 km a day, that’s roughly a year of daily use on the motor and about a year and a half on the battery.

Most warranty pages in this space lead with upfront cost and go quiet on what happens after the sale. Karaa’s warranty is straightforward by design: two components, two clear limits, no fine print measured in months that quietly runs out regardless of how much the bike is actually ridden. A kit used lightly, a few times a week, stays under warranty for longer in real time than one ridden every day, because the limit is tied to use, not the calendar.

The motor and battery are the two parts that do the most work and see the most wear, so they’re what’s covered. Karaa’s kits are sold with dealer support, and buyers with a fault should raise it directly rather than assume it’s outside the warranty window, especially early in ownership.

For dealers and fleet buyers, this matters more than it does for an individual rider. A fleet running ten kits sees its warranty math multiplied by ten, and knowing the real limits, kilometres and cycles, not a vague “one year”, makes fleet budgeting realistic instead of a guess.

Common questions

What voids the warranty? Standard exclusions apply: damage from accidents, unauthorised modification, or use outside normal riding conditions. If you’re unsure whether something is covered, ask before it becomes a problem.

Does the warranty travel with the kit if I sell my bicycle? Speak to Karaa directly about your specific case, this depends on original proof of purchase.

Is the battery warranty different from the motor warranty? Yes, they’re tracked separately: 10,000 km for the motor, 500 charge cycles for the battery.

See kit details on the bikes page, or ask about your specific warranty question on WhatsApp.